A guide to general Japanese business manners

  1. Greeting people
  2. Starting work
  3. After work hours in CC2
  4. Keeping clean & tidy
  5. When talking

cc2 fukuoka honsha Location of CyberConnect2 main office in Fukuoka, Japan


I. Greeting people

A happy greeting is good for making a happy workplace and for improving human relations. Whether it is at work or not, we should always try to greet people first and from ourselves. Please try to greet staff members, or other people in the building when you pass them in the corridor. In addition, when you are listening someone it is polite to use your voice to give them a hearty “hai” (yes) or “iie” (no).

“Ohayo gozaimasu” (Good morning)

”Otsukaresamadesu” (Hello / Good work today)

”Osakini shitsurei itashimasu” (I’ll be leaving now)

These greetings are the basis for good manners! Make sure to reply to people using your voice!


II. Starting work

At CC2 it is important that you should be at your desk 5 minutes before work starts.

If on a day you will be late or you are ill, you should telephone the company between 8:45 and 9:00 in the morning to inform the company. You should also provide the following information:

  1. Team name
  2. Your name
  3. Reason why you will be late or off work (Get a late card from the transportation company if your train etc. is late)
  4. Your supervisor’s name

III. After work hours in CC2

  • At 18:00 you should clean the area assigned to you (if you have been assigned an area for that week).
  • If you wish to play games or read manga in the office after hours, make sure you are quiet as there will still be other people working.
  • Trainees/fixed contract employees/part time workers should not remain at the company after work hours. If you wish to stay behind to study, you must get permission from your supervisor with the appropriate form.

IV. Keeping clean & tidy

Please keep your desk clean and tidy at all times. The company desk is not something to put your personal items on. It is okay to leave documents on your desk, but you should take your personal items home.


V. When talking

At CC2
You have a responsibility to be careful of how you speak. (Do not say anything irresponsible)

When talking to someone else, start by using their name.

Outside CC2
When talking about CC2 staff members outside CC2, you do not need to add the polite suffix.

Name Correct Incorrect
CEO Matsuyama Matsuyama, Daihyo no Matsuyama Shacho, Matsuyama Shacho
Tanaka-san Tanaka Tanaka-san
Yourself Watashi Jibun, Ore, Boku
Our company Heisha, Ware ware, Watashidomo Uchi
Another company Onsha Otaku, Socchi

Start with ”Osoreirimasuga”, and then:
“~wo onegai dekimasu ka?” or “~wo shite itadakemasen ka?”

“Hai, kashikomarimashita” or “Shochi itashimashita”

Use “Itashikanemasu” or “wakarikanemasu” with a sorrowful tone. Just using ”dekimasen” or “wakarimasen” is impolite.

“Moshiwake gozaimasen” is best. “Gomen nasai” or “sumimasen” is impolite.

“Arigatou gozaimasu” or “Osoreirimasu”

For more Japanese phrases, check out our Survival Japanese page.

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