- Introduction
- What are the main networks in Japan?
- What are the main options as a resident living in Japan?
- Final note

I. Introduction
One of the biggest hurdles to someone starting a new life in Japan is obtaining a mobile phone. Like other countries, Japan has a vast range of carriers and plans to choose from, and navigating them all can sometimes be difficult. This guide is to give you a general idea as to what is on offer.
II. What are the main networks in Japan?
There are several mobile carriers in Japan. Au, Softbank, and Docomo are the biggest, each with different options and plans to consider. Other smaller, but nonetheless popular carriers include UQ, Y!mobile, Rakuten Mobile, etc.
III. What are the main options as a resident living in Japan?
We generally recommend that you go to the carrier store counters to discuss what options and plans are best for you, as there are many you can choose from. That said, here are two of the most popular phone plans that are out there.
2-Year Contract
When purchasing a new phone in Japan, many people will take on a 2-year contract where the phone payment can be made in installments, bundled with their service fees. If you always want the newest model, this option can be useful as some carriers have plans that allow you to return your old phone at the end of 2 years and change to a new model while keeping the same monthly payments.
Please ask the store staff about what plans they offer, such as limited or unlimited calls, text and data.

SIM Cards
If you would like to keep using your current handset, SIM cards or eSIMs might be your best option. This is often the most inexpensive option and you can select from a variety of plans that don’t bind you for extended periods. Please confirm that your phone is compatible with the SIM cards provided before making a purchase.
IV. Final note
For new staff members joining us at CyberConnect2, we have people here who can help and support you through your process of obtaining a mobile phone, so please do not feel pressured to do it by yourself. We also have a number of foreign staff here at the company who also have their own experiences and recommendations, which might help you in deciding the option that is right for you.
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All images are for illustrative purposes only.
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